Welcome to Polkadots Chocolate Bar! We’re thrilled to bring you our delicious, unique chocolate bars and gummies, and we’re committed to ensuring your shopping experience is as delightful as our treats. Below is our shipping policy that outlines our dedication to prompt, careful delivery.
Shipping Destinations
We proudly ship to customers across the United States and around the globe. Please note that shipping rates and delivery times vary based on your location.
Shipping Methods and Rates
We offer several shipping options to meet your needs:
- Standard Shipping: For orders within the United States, delivery typically takes 5-7 business days. Rates are calculated at checkout based on the weight and size of your order.
- Overnight Shipping: Need your order fast? Overnight shipping is available for an additional fee, with delivery in 2-3 business days within the United States.
- International Shipping: For international orders, shipping rates and delivery times are calculated at checkout according to destination, weight, and size. Please note that any customs fees, taxes, or duties are the responsibility of the customer.
Order Processing Time
We usually process orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Please allow extra time during peak seasons or for larger orders.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress on the carrier’s website.
Delivery Issues
If your order doesn’t arrive within the estimated timeframe or if it arrives damaged, please contact our customer service team at [email protected]. We’re here to help and will work with you to resolve any issues promptly.
Returns and Refunds
Not completely satisfied with your purchase? Please refer to our Return and Refund Policy for detailed information on how to return your items and request a refund.
Thank you for choosing Polkadots Chocolate Bar. We truly appreciate your business and look forward to providing you with an exceptional shopping experience!